Enhanced Access Service
The Enhanced Access Service is designed to provide patients with a primary care service beyond the traditional ‘core hours’ and extend this to evening and weekends to offer patients better access to GP appointments. That means that you will be able to see a GP or Nurse Practitioner at a time which is most convenient for you.
Norfolk Primary Care (NPC), in collaboration with the 15 GP practices in North Norfolk operates from 12 different practices across the patch to support patients from all locations.
The Enhanced Access Service supports patients with the flexibility to book an appointment at a convenient time around their day-to-day obligations. Furthermore, this alleviates the pressures of on the day and routine appointments in general practice.
When is the clinic run?
Enhanced Access clinics are held between the following days and times:
Monday to Friday 18:30-20:00
Saturday 09:00-17:00
How do I get an appointment?
You can make either a face to face or a telephone appointment by contacting your GP practice.
If appropriate for your medical needs, ask the receptionist for an Enhanced Access appointment. The receptionist will book you an appointment at your nearest HUB location.
You will also be asked if you are happy for your medical records to be shared with our clinician as we are a separate company that supports primary care.
How do I contact the service?
Please contact your surgery directly for any queries related to the service. These can either be dealt with at the practice or passed on to NPC.
Who is it run by?
NPC oversees the operations and administration of this service through the following people:
Natalie Catley – Assistant Director for Primary Care Enabling Services / Service Lead
Amy Pemberton – Primary Care Services Project Manager
Molly Catley – Clinical Services Support
NPC employs a regular pool of clinicians, of both GPs and Nurse Practitioners, Practice Nurses and Health Care Assistance. Majority of which, also work directly with the practices themselves.
Where is it run from
Enhanced Access is run from the following 10 locations, that we call Enhanced Access HUBS:
Acle Medical Partnership, Bridwell Lane, Norwich, NR13 3RA
Birchwood Surgery, Park Lane, North Walsham, NR28 0BQ
Blofield Surgery, Plantation Road, Blofield, Norwich, NR13 4PL
Brundall Medical Partnership, 27 The Dales, Brundall, Norwich, NR13 5RP
Cromer Group Practice, Mill Road, Cromer, Norfolk, NR27 0BG
Drayton Medical Practice, 8 Manor Farm Close, Drayton NR8 6EE
Hoveton & Wroxham, Stalham Road, Hoveton, NR12 8DU
Ludham Surgery, Staithe Road, Ludham, Great Yarmouth, NR29 5AB
Market Surgery, 26 Norwich Road, Aylsham, NR11 6AA
Reepham Surgery, Smuglers Lane, Reepham, Norwich NR10 4QT
Spixworth Medical Practice, 20 St Peters Way, Spixworth, Norfolk, NR10 3NS
Stalham Staithe, Lower Staithe Road, Stalham, NR12 9BU